broker guide
Calls and recordings
Call from inside the CRM. TRAI-compliant recording.
Last updated 26 May 2026
Call directly from a lead drawer. The CallerID layer (sf_p307) recognizes inbound calls and pops the right lead.
Recording
Recording is opt-in per call. Before recording starts, your tenant-language TRAI disclosure plays for the buyer. Recordings are filed against the deal, encrypted at rest in the Mumbai region.
Hardcoded English disclosures are TRAI non-compliant. The disclosure plays in en/hi/mr/ta/te/kn based on tenant preference.
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